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    Flataway Privacy Policy

    Last updated: June 23, 2025
    1. Introduction
      Flataway ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal data when using our platform ("Platform").
    2. Information We Collect
      We collect and process the following types of information from Property Managers:
      • Company Information: Company name, email address, phone number, business details such as the number of units managed, direct booking website, etc.
      • Technical Information: IP addresses, browser details, device information, cookies, and usage data.
    3. How We Use Your Information
      Your personal data is used for:
      • Managing your account and providing customer support.
      • Communicating essential updates, marketing materials, and promotions.
      • Billing and processing payments.
      • Improving and analyzing our Platform and services.
    4. Data Sharing and Disclosure
      We never share, sell, or rent your personal information to third parties. All data provided remains strictly confidential and used solely for internal purposes.
    5. Data Storage and Security
      Your data is securely stored on servers located within the European Union. We implement industry-standard security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
    6. Your Data Rights
      You have the right to:
      • Access, correct, or delete your personal data.
      • Request the portability of your data.
      • Withdraw your consent at any time.
      To exercise these rights, please contact us at hello@flataway.ai.
    7. Cookies and Tracking
      Our Platform uses cookies and tracking technologies to improve user experience and analyze platform usage:
      • Google Analytics
      • Posthog
      • Pixel
      You may manage your cookie preferences through your browser settings.
    8. Compliance
      We fully comply with the General Data Protection Regulation (GDPR) and other relevant data protection legislation.
    9. Changes to This Policy
      We may occasionally update this Privacy Policy. We will notify you of significant changes and indicate the date of the latest update.
    10. Contact Information
      If you have any questions about this Privacy Policy or our data practices, please contact us at:
      Email: hello@flataway.aiEffective Date: June 23, 2025